Job Description
Job Title: Store Manager, Micro Fulfilment Center
Location: Lagos
Employment type: Full-Time
Department: Marketing
Job Description
Your work-life opportunity:
- In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients since this is Glovo’s way.
- To reach this WOW effect you will be managing and coordinating our different retail stores within your city.
- Your goal will be to quickly adapt the operation of each retail store, co-managing the assortment and pricing and being a hero leader to your team.
Be a Part of a Team Where You Will
- Manage, control and direct of Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals.
- Manage staffing plans, schedules, quality initiatives, process change initiatives, and other Change initiatives necessary to enable the Operations plans.
- Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
- Set the requirements and expectations for Supervisors and Pickers.
- Measure performance through metrics, providing feedback, and holding supervisor and pickers accountable for their performance and the performance of their teams.
- Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
- Work closely with other teams (HR, Category Management, Facility contractors, Safety Manager) to create and implement initiatives.
- Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
- Achieve stock accuracy targets.
- Continuously measure and evaluate the departmental goals and all work processes, available daily labour and daily production goals.
- Improve quality and eliminate errors, reducing business costs.
- Manage and report main KPIs on a weekly basis.
- Perform administrative duties, and additional functions, as needed and determined by management.
You Have
- You’ll have an impressive track record in a high-volume, fast-paced distribution or logistics environment like ours.
- Team management experience.
- 1 – 3 years experience in managing multidisciplinary teams.
- Fluency in Local currency and English.
What You’ll Find When Working At Glovo:
- Gas: We work with energy, innovation and passion for what we do. We are committed.
- Care: We act in the best interest of a sustainable future.
- Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
- Stay Humble: We embrace mistakes and feedback to learn from them.
- Glownership: We roll up our sleeves and get work done no matter our position and level.
Experience Our Glovo Life Benefits
- Enticing equity plan
- Top-notch private health insurance
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
- Discounted gym memberships
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support!
- Online therapy and wellbeing benefit.
Application Closing Date
Not Specified.